Customer Story: RBBA Ltd
“The biggest benefit is undoubtedly the time saving. Reports are ready to download and send straight off, no more late-night formatting or photo resizing. It’s a huge time saver.”
Richard Brown, Managing Director, RBBA Ltd
Company size
0-50 employees
Industry
Property inspection & maintenance
About
RBBA Ltd (RB Building Assessors Ltd) is a Northern Ireland‑based property inspection and maintenance company serving homeowners and property clients in Derry/Londonderry and surrounding areas. They specialise in diagnosing and resolving issues such as damp, mould, rising damp, and other moisture‑related problems in buildings, offering practical solutions and expert advice.
Significant time saved
SurveySphere automates report writing and photo organisation, drastically cutting the admin time that used to follow every inspection, saving hours each week.
Improved consistency and accuracy
Reports are now uniform and professional every time, with automated image tagging and structured output replacing manual formatting and reducing errors.
More inspections with less effort
By removing repetitive admin work, RBBA can complete more inspections without increasing headcount, allowing the team to focus on technical assessment over paperwork.
How SurveySphere helped streamline the inspection process
Before using SurveySphere, RBBA’s inspection workflow placed a heavy burden on post‑visit admin after surveys focused on damp, mould, rising damp and other moisture‑related issues. Inspectors would complete on‑site visits, diagnosing these problems, then return to the office to download and sort photos, transfer detailed notes into Word reports, manually insert evidence, and format documentation, a repetitive, time‑consuming process that slowed report delivery and reduced the number of inspections that could be completed each day.
Since adopting SurveySphere, RBBA Ltd has transformed this workflow. Inspectors now capture photos and detailed inspection data directly within the platform on mobile devices, and SurveySphere’s AI automatically produces structured, professional reports with tagged imagery and analysed descriptions of damp and mould findings, removing nearly all of the tedious back‑office work.
This has dramatically cut reporting time, allowing RBBA to complete reports in minutes instead of hours, reclaim time previously spent on paperwork, deliver faster turnaround to clients, increase capacity for more moisture‑focused inspections without increasing headcount, and maintain consistently high‑quality documentation for every damp and mould assessment.